Managing Non-Discord Players

Some empire members may be unable to access Discord due to device restrictions, regional blocks, or personal preference. The managed player system allows leaders to track credits for these players manually.

This Is a Fallback, Not the Default

Managed accounts require significantly more leader effort. Every action a regular player does themselves (claiming activities, checking credits, applying for MGE) must be done by a leader for managed accounts. Always encourage Discord participation when possible.

When to Use Managed Accounts

Appropriate use cases:

Player's country blocks Discord
Player uses a device that can't run Discord
Player has accessibility needs Discord doesn't accommodate
Temporary solution while helping a player set up Discord

Not appropriate for:

Players who "don't want to bother" with Discord
Alt accounts or tracking multiple characters per person
Circumventing any rules your empire has set

How Managed Accounts Work

Technical Details

Managed accounts are stored the same way as regular player accounts, with two key differences:

Name suffix: All managed player names end with -managed (e.g., SilentKnight-managed)
No Discord link: They cannot be @mentioned or connected to a Discord user

This means:

They appear in autocomplete alongside regular players
/bonus ledger, /bonus recent, and /mge confirm work normally
Commands requiring Discord @mentions need managed-specific alternatives

What Managed Players Cannot Do

Action	Regular Player	Managed Player
Check own credits	`/credits`	Leader checks `/bonus ledger`
Claim activities	Click claim button	Leader uses `/manual bonus`
Apply for MGE	`/apply`	Leader uses `/manual mge-apply` or `/manual mge-override`
Receive notifications	Discord DMs/mentions	Out-of-band communication
Rename account	`/rename`	Delete and recreate

Setting Up a Managed Account

Step 1: Register the Account

/manual register PlayerName

The bot automatically appends -managed, so the player becomes PlayerName-managed.

They receive the empire's configured starting credits (default: 25).

Step 2: Inform the Player

Let the player know:

Their account name (with the -managed suffix)
How they'll receive credit updates from you
How to request activity credits or MGE slots

Step 3: Keep Records

Maintain a record outside the bot connecting:

The managed account name
The real player's identity
How to contact them

This helps with disputes, verification, and account recovery.

Day-to-Day Management

Awarding Activity Credits

When a managed player participates in an activity:

/manual bonus PlayerName-managed 100 Participated in Alliance War on Jan 15

Be Specific

Include dates and activity names in the reason. Since managed players can't see their own history, detailed reasons help you answer questions later.

Checking Their Balance

Use /bonus ledger and select the managed player:

/bonus ledger PlayerName-managed

This shows their full bonus transaction history.

Applying Penalties

Same as bonuses, but with negative amounts:

/manual bonus PlayerName-managed -50 No-show for committed rally Jan 16

MGE Participation

Managed players cannot use /apply, so leaders handle MGE participation on their behalf. There are two approaches:

Option A: Apply Through Normal Flow

/manual mge-apply PlayerName-managed slot_preference:5

This:

Creates a pending application (same workflow as /apply)
Validates the player has enough credits for the chosen tier
Requires the MGE to be in the applications_open phase

Then approve the application:

/manual mge-approve PlayerName-managed slot:5

Use this when you want managed players to go through the same approval process as everyone else.

Option B: Directly Assign a Slot

/manual mge-override slot:5 PlayerName-managed

This:

Creates an approved application for the managed player
Removes any existing player from that slot
Does NOT deduct credits (that happens at /mge confirm)

Credit Deduction

When you run /mge confirm, managed players are processed identically to regular players:

Credits are deducted based on slot cost
A transaction record is created
They appear in the confirmation summary

Checking Their Application

Use /mge status to see all slot assignments. Managed players appear by name just like regular players.

Communication Strategies

Since managed players don't receive Discord notifications, establish a communication channel:

Options

Method	Pros	Cons
In-game mail	Works for everyone	Easy to miss, no threading
In-game alliance chat	Real-time, everyone sees	Noisy, messages scroll away
External chat (Line, WhatsApp)	Fast, reliable	Another app to manage
Weekly summary	Low effort	Not real-time

Periodically tell managed players:

Current credit balance
Recent credit changes
Upcoming MGE (if they want to participate)
Any empire policy changes

Deleting Managed Accounts

When a player leaves the empire or gets Discord access:

/manual delete PlayerName-managed

Permanent Deletion

This permanently removes the player and all their transaction history. There is no undo.

Before Deleting

Consider:

Does the player want their credit history preserved?
Should you screenshot their ledger first?
If they're getting Discord, should you wait until they're set up?

Best Practices

Keep the List Short

Every managed account is ongoing work. Regularly review /manual list and:

Help players get on Discord if possible
Remove accounts for departed players
Consolidate if someone has both managed and regular accounts

Document Transactions Thoroughly

Regular players can see their own history. Managed players rely on you. Always include:

Date of the activity/event
Specific activity name
Clear reason for bonus/penalty

Good: Participated in Alliance War Jan 15, posted proof in LINE group

Bad: AW

Set Clear Expectations

Tell managed players upfront:

Response time for credit requests (e.g., "within 24 hours")
How to request MGE slots and the deadline
That they're responsible for tracking their own participation

Verify Before Crediting

Without Discord proof threads, verify participation through:

In-game screenshots sent via other channels
Checking participation lists in-game
Coordination with other leaders who were present

Troubleshooting

"Player not found" in autocomplete

Ensure you're looking for the -managed suffix version
Check the account exists with /manual list
Verify you're in the correct empire's Discord server

Managed player shows 0 credits unexpectedly

Check the ledger:

/bonus ledger PlayerName-managed

Look for:

MGE credit deductions
Penalties you may have forgotten about
Whether the account was recently created (starts at default credits)

Cannot assign managed player to MGE

Verify an MGE is active (/mge status)
For /manual mge-apply: the MGE must be in the applications_open phase
For /manual mge-override: the MGE can be in any active phase
Ensure the slot number is valid (1-10) when using mge-override
Check you're using /manual mge-apply or /manual mge-override, not /apply or /mge slots-override

Next: Return to Leader Guide Overview or see the /manual command reference.

When to Use Managed Accounts​

How Managed Accounts Work​

Technical Details​

What Managed Players Cannot Do​

Setting Up a Managed Account​

Step 1: Register the Account​

Step 2: Inform the Player​

Step 3: Keep Records​

Day-to-Day Management​

Awarding Activity Credits​

Checking Their Balance​

Applying Penalties​

MGE Participation​

Option A: Apply Through Normal Flow​

Option B: Directly Assign a Slot​

Credit Deduction​

Checking Their Application​

Communication Strategies​

Options​

Information to Share​

Deleting Managed Accounts​

Before Deleting​

Best Practices​

Keep the List Short​

Document Transactions Thoroughly​

Set Clear Expectations​

Verify Before Crediting​

Troubleshooting​

"Player not found" in autocomplete​

Managed player shows 0 credits unexpectedly​

Cannot assign managed player to MGE​